Privacy Policy

This privacy policy applies to the Scanlingo application. The application is provided and controlled by Jipai Inc. ("Jipai," "we," or "our"). This Privacy Policy ("Policy") explains our data protection practices. It describes the types of information we may process when you install and/or use our mobile, iPhone, and Android application "Scanlingo" ("Application," "our application"), and explains how we and certain companies we cooperate with in processing this information, if you have any questions, please contact us by email: [email protected].
Please read the following Privacy Policy carefully to understand how information about you may be processed. By using the Application, you acknowledge that you have read, understood, and agree to be bound by these terms.

Data Access, Collection, Use, and Sharing Statement

We respect and protect the privacy of users, and we are committed to protecting users' personal data when using our application. Here, we disclose in detail how our application accesses, collects, uses, and shares user data:

Our application may access certain device information, such as device model, operating system version, language, network-based rough location, time zone, etc., to optimize user experience and provide related services;
We will access the camera to provide scanning and translation functions;
We will access the microphone to provide conversation translation functions;
Additionally, we may access unique identifiers on the device, such as advertising identifiers (Android advertising ID), to support advertising delivery and user analysis.

Additionally, we may also collect application usage data, such as user operation records, browsing history, etc., to improve application functionality and performance.

We will use the collected user data to provide, maintain, and improve our application and related services, to ensure users get a better experience, such as scanning and translation, conversation translation functions.

We will not share personal identity information with third parties without user authorization. However, within the legal scope, we may share user data with partners for the purpose of providing services, conducting promotional activities, etc. We will take reasonable security measures to protect the security and privacy of user data.

Users have the right to choose whether to provide personal information and can contact us at any time to revoke authorization or request deletion of provided information. Users can also restrict the collection and use of certain data through settings to protect their privacy rights.

We make every effort to disconnect or delete all direct identifiers from the personal data we collect and use. We are committed to doing everything possible to protect the security of your data. We have developed methods and practices to prevent unauthorized access or disclosure of your data, such as different levels of encryption. We also ensure that any third party we work with maintains the security of all personal data we process on our behalf.

We will keep your personal data in our systems for the following periods:
For product data, we will retain the data for no more than 36 months to ensure the normal operation of our services and evaluate ways to improve our services.

Receive data from the internet, full network access;
Camera function, to provide scanning and translation functions;
Microphone, to provide conversation translation functions.。

Third Party Access

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.

Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:

The Service Provider may disclose User Provided and Automatically Collected Information:

Your rights

When you use our services, we will provide you with the rights described below. Please contact us at [email protected] if you would like to exercise your rights under applicable law. When we receive your personal rights request, please make sure you are ready to verify your identity. Please note that your personal rights are restricted. We may limit your personal rights in the following ways:
Denial of access is required or authorized by law;
When granting access would negatively impact the privacy of others;
to protect our rights and property; and where the request is frivolous or onerous.

If we rely on consent to process your personal data, you have the right to withdraw your consent at any time. Withdrawing consent will not affect the lawfulness of our processing, nor the processing by any third party based on your withdrawal of consent.

If you request a copy of the personal data we hold about you, we will provide you with a copy free of charge and without undue delay, unless we are legally permitted to charge a fee. We may restrict your access if your access would adversely affect the rights and freedoms of other individuals. You can also request that any personal data we hold be corrected or updated, unless you can already do so directly through Storm Optimizer.

You can ask us to delete any personal data we hold about you that is irrelevant to the purposes for which it was collected or otherwise processed; that was collected in relation to processing to which you previously consented but later withdrew such consent; or that is relevant to which you have objected. Collected in connection with processing activities and there are no overriding legitimate grounds for our processing.

You have the right to restrict our processing of your personal data if one of the following circumstances applies:
You dispute the accuracy of your personal data that we process. We will restrict the processing of your personal data for the time necessary for us to verify the accuracy of your personal data, which may result in partial or complete interruption of Storm Optimizer; the processing is unlawful, you object to the erasure of your personal data, and request a restriction of its use; we no longer need your personal data for the processing, but you require it for the establishment, exercise or defense of legal claims; or you object to the processing pending verification whether our legitimate grounds for the processing override your rights. We will only process your restricted personal data with your consent or for the establishment, exercise or defense of legal claims or to protect the rights of another natural or legal person, or for reasons of important public interest. . We will notify you if or when restrictions are lifted.

If we process your personal data on the legal basis of consent, contract or legitimate interests, you can object to our processing at any time as permitted by applicable law. We may continue to process your personal data if it is necessary to defend legal claims, or in any other exception permitted by applicable law.

If we process your personal data on the basis of a contract with you or your consent, or by automated means, you can request to receive your personal data in a structured, commonly used and machine-readable format, where technically feasible circumstances permit us to transfer your personal data directly to another "controller", unless the exercise of this right would adversely affect the rights and freedoms of others.

If we share your personal data with third parties, we will notify them of any request to correct, delete or restrict your personal data, unless this proves impossible or involves undue effort. Upon your request, we will identify such third parties.

You have the right not to be subject to a decision based solely on automated processing of your personal data, including profiling, which produces legal or similar significant consequences for you, unless an exception is provided by applicable law.

If you believe that we have violated or violated your privacy rights, please contact us at [email protected] so that we can work to resolve your concerns. You also have the right to lodge a complaint with the competent supervisory authority in the Member State where you have your usual residence, place of work or the place of alleged infringement.

Data Retention Policy

We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like them to delete User Provided Data that you have provided via the Application, please contact them at [email protected] and they will respond in a reasonable time.

California Residents’ Privacy Rights

We have prepared this separate privacy statement for California consumers to comply with the California Consumer Privacy Act (“CCPA”) and other California privacy laws. This notice is intended to supplement the data described in our Privacy Policy and applies only to users who reside in California ("Consumers" or "you"). If you are not a California resident, this policy does not apply to you. Please see our main privacy statement.

In accordance with the requirements of the CCPA, you (or your authorized agent) have the right to request that we disclose to you how we have collected, used and shared your personal data in the past 12 months. This data includes: the categories of personal data we collect; the categories of sources from which we collect the personal data; the business purposes for which we collect the personal data; and the categories of third parties with which we share the personal data.

Under the CCPA, you (or your authorized agent) have the right to opt out of the sale or sharing of your data. You (or your agent) have the right to request that we delete certain of your personal data that we have collected from you and retained, except as follows. Such cases include: we need your data to detect security incidents and prevent malicious or illegal activities; we need your data to identify and fix application errors that impair existing intended functionality;

We need your data to exercise your freedom of expression, to ensure the right of another consumer to exercise his or her right to freedom of expression, or to exercise another right provided by law; we need your data for internal uses based on your relationship with us, This data is reasonably consistent with your expectations; and other cases under the CCPA and other California law.

To exercise the rights described above, please submit a verifiable consumer request to us at [email protected]. Only you or your authorized agent may make a verifiable consumer request regarding your personal data. You can only request data from a verifiable consumer twice in a 12-month period. A verifiable consumer request must: provide sufficient information that allows us to reasonably verify your identity and enable us to confirm that we have collected personal data about you; describe your request in detail that allows us to understand and respond to it . If we cannot verify your identity, we will not be able to accurately respond to your request.

We strive to respond to verifiable consumer requests within 45 days of receipt. If we require more time (up to 90 days), we will notify you by email, phone or other electronic means of the reason and extension period. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request will be subject to a fee, we will tell you the reasons for our decision and provide you with a cost estimate before completing your request.

We will not discriminate against you for exercising any of your CCPA rights. This discrimination includes: refusing to provide you with our services; charging you a different price or rate for our services; providing you with a different level or quality of our services; indicating that you may receive a different price for our services. or rates, or different levels or quality of service.

Children

We do not use the Application to knowingly solicit data from or market to children under the age of 13.

The Application does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case We discover that a child under 13 has provided personal information, We will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us ([email protected]) so that they will be able to take the necessary actions.

Security

We are concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information we processes and maintains.

Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent

By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us.

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact us via email at [email protected].